Refund Policy

If you are not completely satisfied with your order, please contact our Customer Service at (646) 397-1109 to speak with a Customer Service Representative.

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange the best possible experience. Please contact within 15 days of delivery so the exchange, refund or credit transaction can be arranged. You may also email us at orders@lipidaid.com for instructions.

Returned merchandise must be unused (resellable condition) and in original packaging.
We reserve the right to not accept damaged returns
Shipping is not refundable.